We're thrilled to have you here, but first, we need to go through some important stuff (yeah, we know, it can be a bit tedious, but trust us, it's all for good reasons). These are our Terms of Service, and they outline how we operate and protect your data (spoiler: very carefully).
To provide you the most personal and efficient service, we need to collect some basic info, like your name and email. If you connect with WhatsApp, we'll also need your phone number, and for Telegram, it's your username. Don't worry, we're not nosey - we just need it to get things up and running.
We partner with Postmark (https://postmarkapp.com) to deliver transactional emails, and yes, that means your data takes a little trip to their servers. But fear not! It's only used to make sure your emails get delivered to you, nothing more.
When it comes to marketing emails (you know, the ones with exciting new features and updates), we use Mailerlite (https://www.mailerlite.com). Your name and email are stored there until you say "no more" by unsubscribing.
The magic behind our transcriptions and data analysis? OpenAI (https://openai.com/). So, when you're pouring your heart out to our app, that's who's lending an ear. But rest assured, your information isn't used to train OpenAI's LLM (large language models). You can see their privacy rules here: https://openai.com/policies/privacy-policy.
Oh, and by the way, we don't keep voice recordings, and the transcriptions we do keep are encrypted, kind of like a digital safe.
We set cookies for one sole purpose: to help you log in to the application. No tracking, no advertising, just good old-fashioned login assistance. For analytics (like visits and clicks), we use Fathom Analytics. They're good folks, and they don't use cookies or get any user data. Check them out at https://usefathom.com.
We'll keep your data on Chat Diary as long as your account is active. But remember, you're the boss here. If you want to see your data or wave it goodbye (delete it all), just drop us a line at [email protected]. Give us up to 30 days to get it all done, though. We want to make sure it's done right.
If there's anything about this that's making you go "huh?" or you have any concerns, just shoot an email to [email protected]. He's really nice and knows a lot about this stuff.
So, that's it! Thanks for sticking with us through that, and welcome to Chat Diary, where your thoughts find their voice. (PS: This isn't just a one-time read. We recommend reviewing these terms occasionally, as we might update them from time to time.)